MMT Consulting Call Centre offers outsourced outbound and inbound call centre solutions to South African Companies with the technology best-suited for the current market and for that particular client, a complete end-to-end inbound and outbound customer and sales service call centre that provide the following services;
The Outbound Service is for helping companies grow their client base through selling the Companys products and ensuring repeat business;
After Sales Surveys
Traffic Fines Reminder
Conference and Seminars Registration
Overdue Accounts Reminder
Toll Free Services
The Inbound service Companies with the peace of mind in knowing that their query calls are answered timeously and dealt with professionally.
Customer care services
Unresolved issues service
Answering Service / Reception for Small Businesses
Answering Service for Government Departments
Data Entry / Capturing
Enquiry Live Chats
OUR HUMAN RESOURCES
MMT Consulting Call Cent has full time Call Centre Agents who are methodical, target driven and are able to work in a pressurized environment. All Call Centre Agents go through a process of identification, aptitude testing and attitude screening in order to match the culture of the client and the organisational fit. They are then trained according to client specification and concept.