Specialised Services

MMT Consulting offers comprehensive services that range from investigating healthcare needs to setting up and managing healthcare plans for the client.


01.
Initiating Healthcare Plans for Companies
  • Reviewing the healthcare strategy for the year ahead
  • Conducting a needs analysis
  • Proposing and explaining services
  • Identifying areas of concern and discussing proposed solutions
02.
Impementing strategy
  • Facilitating the registration or change of options for members with respective schemes
  • Facilitating the registration of dependants with the respective schemes
  • Delivery of membership cards and welcome packs to clients
03.
Ongoing Service

  • Managing and resolving problematic member queries onsite at clients’ offices
  • Conducting individual member training and counselling on the benefit structures and administration
  • Recording member query types in order to identify trends within the organization

Medical Scheme Management

Review Company's Claims Experience

Review Company's demographic profile active and pensioners, family size, income distribution and options.

Legislation developments and market trends updates.

Provide an update on changes within the current Scheme and the Administrator.

Annual review financial and demographic profile of the Scheme and the Administrator and company a comparative benefit and cost analysis.

Monitor Admin Service

Provide feedback on query trends and identify areas that require improvement.



Monitor claims turnaround times and members queries by type and frequency depending on the administrator.



Monitor call centre statistics and delays with administrator.