MMT Consulting offers comprehensive services that range from investigating healthcare needs to setting up and managing healthcare plans for the client.
- Reviewing the healthcare strategy for the year ahead
- Conducting a needs analysis
- Proposing and explaining services
- Identifying areas of concern and discussing proposed solutions
- Facilitating the registration or change of options for members with respective schemes
- Facilitating the registration of dependants with the respective schemes
- Delivery of membership cards and welcome packs to clients
- Managing and resolving problematic member queries onsite at clients’ offices
- Conducting individual member training and counselling on the benefit structures and administration
- Recording member query types in order to identify trends within the organization
Medical Scheme Management
Review Company's Claims Experience
Review Company's demographic profile active and pensioners, family size, income distribution and options.
Legislation developments and market trends updates.
Provide an update on changes within the current Scheme and the Administrator.
Annual review financial and demographic profile of the Scheme and the Administrator and company a comparative benefit and cost analysis.
Monitor Admin Service
Provide feedback on query trends and identify areas that require improvement.
Monitor claims turnaround times and members queries by type and frequency depending on the administrator.
Monitor call centre statistics and delays with administrator.